TERMS & CONDITIONS

Effective Date: July 2026

Welcome to Pipe and Valve Warehouse (“Pipe and Valve Warehouse,” “Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services, including purchases made through our website.

By accessing our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree with these Terms, please discontinue use of our website.

1. Website Use

By using this website, you agree that you:

  • Are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.
  • Will use the website only for lawful purposes.
  • Will provide accurate information when placing an order or creating an account.
  • Will comply with applicable laws and regulations.
  • Will not interfere with the operation, security, or functionality of the website.
  • Will not attempt unauthorized access to our systems, servers, databases, customer accounts, or networks.

We reserve the right to suspend or terminate access to the website if these Terms are violated.

2. Product Information

We strive to provide accurate product descriptions, specifications, images, pricing, and availability.

However:

  • Product images may differ slightly from the actual product.
  • Colors may vary depending on your display settings.
  • Product specifications may change without notice.
  • Product availability may change without prior notice.
  • Manufacturers or suppliers may update products, packaging, or specifications without notice.

While we make reasonable efforts to provide accurate information, we do not guarantee that all information is complete, current, or error-free.

3. Pricing and Availability

All prices are displayed in the applicable currency presented during checkout unless otherwise stated.

We reserve the right to:

  • Change prices without prior notice.
  • Correct pricing, typographical, or system errors.
  • Cancel orders affected by incorrect pricing.
  • Limit purchase quantities where necessary.

If an error affects your order, we may contact you before processing or shipping your purchase.

4. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Accept or decline any order.
  • Cancel orders where permitted by law.
  • Limit quantities purchased.
  • Refuse orders suspected of fraud or unauthorized activity.
  • Cancel orders affected by inventory, payment, pricing, or technical errors.

If payment has already been received for an order that we cancel, an eligible refund will generally be issued using the original payment method.

5. Payment

We accept approved payment methods displayed during checkout.

By placing an order, you confirm that:

  • You are authorized to use the selected payment method.
  • Your billing information is accurate and current.
  • Your payment information is valid.
  • Payment authorization has been successfully completed before processing or shipment.

Payments are securely processed through trusted third-party payment providers.

Pipe and Valve Warehouse does not store complete credit card or debit card information on its servers.

6. Shipping Policy

Shipping Carrier

Orders are shipped using USPS (United States Postal Service).

Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays may begin processing on the next business day.

Shipping Timeframes

After an order has been processed and shipped, delivery timeframes may vary depending on the destination and USPS service used.

Estimated delivery times are provided for reference only and are not guaranteed.

Tracking Information

Once your order has been shipped, tracking information may be provided to you by email or through your order information.

You can use the tracking information provided to monitor the progress of your shipment.

Delivery Delays

While we work to process and ship orders promptly, delivery delays may occur due to circumstances outside our reasonable control, including USPS delays, severe weather, holidays, customs processing, incorrect address information, or other unforeseen circumstances.

Pipe and Valve Warehouse is not responsible for delays caused by USPS or circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order is returned or delayed because an incorrect or incomplete shipping address was provided, the customer may be responsible for any additional shipping costs required to resend the order.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our Return & Refund Policy.

Unless otherwise stated, returned products should generally be:

  • Unused
  • Uninstalled
  • In original condition
  • Returned in original packaging where applicable
  • Complete with included accessories and documentation where applicable

Certain products may not qualify for return, including:

  • Clearance or final-sale products
  • Custom or special-order products
  • Products marked as non-returnable
  • Products subject to manufacturer restrictions

Returned merchandise may be inspected before a refund or exchange is approved.

8. Customer Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Keeping account information accurate and current.
  • Preventing unauthorized access to your account.

You are responsible for activities conducted through your account.

Please notify us promptly if you believe your account has been accessed without authorization.

9. Intellectual Property

All website content, including:

  • Logos
  • Trademarks
  • Product photographs
  • Images
  • Graphics
  • Product descriptions
  • Videos
  • Text
  • Website layouts
  • Design elements
  • Other website materials

is owned by or licensed to Pipe and Valve Warehouse and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, republished, or otherwise used without prior written permission, except where permitted by law.

10. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Upload viruses, malware, or malicious software.
  • Attempt unauthorized access to our systems.
  • Interfere with website security or functionality.
  • Collect customer information without authorization.
  • Impersonate another person or business.
  • Submit false or misleading information.
  • Engage in deceptive or unlawful activity.

Violations may result in suspension or termination of website access.

11. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Pipe and Valve Warehouse does not control or endorse third-party websites and is not responsible for their content, products, services, security, availability, or privacy practices.

Your use of third-party websites is at your own risk.

12. Disclaimer

The website, products, and services are provided on an “AS IS” and “AS AVAILABLE” basis to the fullest extent permitted by applicable law.

We do not guarantee that:

  • The website will always be available.
  • The website will be uninterrupted or error-free.
  • Product information will always be complete or current.
  • Products will always be available.
  • Third-party services will operate without interruption.

To the fullest extent permitted by applicable law, Pipe and Valve Warehouse disclaims express and implied warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement.

Nothing in these Terms excludes or limits rights or warranties that cannot legally be excluded or limited.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Pipe and Valve Warehouse shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

  • Use or inability to use the website
  • Product purchases
  • Shipping or delivery delays
  • Product availability
  • Website interruptions
  • Technical errors
  • Loss of profits or revenue
  • Loss of business opportunities
  • Loss of data
  • Third-party services

Our total liability for a claim relating to an applicable order shall not exceed the amount paid for that order, except where a greater amount is required by applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Pipe and Valve Warehouse, its owners, officers, employees, affiliates, suppliers, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from:

  • Your use of the website.
  • Your violation of these Terms.
  • Your violation of applicable law.
  • Your infringement of another person’s rights.
  • Information or content you submit through the website.

15. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, disclose, retain, and protect personal information.

16. Force Majeure

Pipe and Valve Warehouse will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Internet or utility interruptions
  • Labor disputes
  • Supplier shortages
  • Transportation disruptions
  • Severe weather
  • Public emergencies
  • Pandemics
  • Acts of war
  • Other unforeseen circumstances beyond our reasonable control

17. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our business practices, services, website functionality, or legal requirements.

Updated Terms will be posted on this page with a revised Effective Date where appropriate.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to Pipe and Valve Warehouse, without regard to conflict-of-law principles to the extent permitted by law.

Any dispute arising from these Terms or your use of the website shall be handled by a court or other forum having proper jurisdiction, subject to applicable consumer rights and mandatory legal requirements.

19. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will remain in full force and effect.

20. Contact Us

Pipe and Valve Warehouse

Website: pipeandvalvewarehouse.com

Email: info@pipeandvalvewarehouse.com

Phone: (818)-564-3573

Address:
14836 W CASTILLE WAY
SYLMAR, CA 91342